MKTECHSUPPORT

Frequently Asked Questions

Got questions? We’ve got answers. If you still need help, feel free to contact us or book an appointment.

We repair smartphones, laptops, tablets, printers, and Apple devices. If it's tech, we likely fix it!

Appointments help us serve you faster, but walk-ins are welcome during business hours.

Most repairs are completed within 24-72 hours depending on parts and complexity.

Yes! We provide a 3-month warranty on most repairs. Some exclusions may apply based on damage type.

Yes, we do! It costs R300 for an additional 3 months of warranty coverage on your repair.

Absolutely! We offer data recovery for most devices, even those that don’t power on.

Yes. We offer remote troubleshooting and support for software-related issues. Book your remote session online.

Our basic diagnostics are free. If advanced testing is needed, we’ll let you know before proceeding.

Yes! Your data and credentials are handled securely with industry best practices. We use server-side PHP and SQL with input sanitization and encrypted communications to protect your information and keep it confidential at all times.

We accept cash, EFT, card payments, and PayFast for your convenience.

Yes! We also sell top-quality tech products and accessories. Feel free to request a quote or browse our product ranges.